Only information required for booking a vehicle is recorded by this site. Personal details are not passed onto any party who have no involvement with fulfilling an order. The recording of data on this site is governed by the UK's Data Protection Act of 1998.

Trans-Hire web site incorporates on-line credit card authorisation, using 56-bit encryption via a secure server. This is a highly secure method of payment authorisation and is used daily by thousands of our customers.

No personal customer information is held on our web servers, including payment details. Also, your information is passed to us through a Secure Socket Layer, meaning no one else can view those details. Look for the padlock on your browser to see when you are on a secure page.

The site security is optimised for web browsers Netscape and Internet Explorer, version 4 and above.

We strive to ensure that our site is fully functional and easy to use at all times.

However, should you experience any difficulty when attempting to obtain payment authorisation, please telephone our Call Centre on +44 (0) 8707 77 44 74. Call Centre opening hours are 8.00am to 10.00pm, Monday to Friday and 8.30am to 5.30pm, Saturday and Sunday.

A small cookie containing a unique ID is created for your browser. The purpose of this ID is to allow our server to identify your requests and build up details of your requirements and order. We do not retrieve any information from your computer which has not already been sent and no cookie is saved on your system (once you close your browser our cookie is lost forever).